Support
Shopping
guide
GUTAN offers 2 ways to order: directly via Zalo or online on the website.
Method 1: Order via Zalo
Traditional ordering via Zalo — ideal when you need detailed advice.
Choose a design
Browse our collection on the Products page. Pick your favorite — Baby Tee, Boxy, or Oversize.
You can save the product link to send to us via Zalo.
Message us via Zalo
Contact GUTAN on Zalo for detailed advice on the size that fits your measurements.
Send your height, weight, and chest measurement for the most accurate advice.
Choose color & embroidery details
Confirm shirt color, embroidery position (left chest / center / right), and custom embroidery content if any.
For custom logos, send a clear image file (PNG/SVG) via Zalo for a quote.
Confirm order
We send you an order confirmation including: design, size, color, quantity, price, and delivery time.
Please double-check the information before confirming to avoid mistakes.
Make a deposit
Transfer a 50% deposit so we can begin production. Bank info will be sent via Zalo.
The remaining amount can be paid on delivery (COD) or before shipping.
Receive the product
We embroider and pack the product within 4–6 working days. Nationwide delivery via J&T, GHN.
Shipping time is 1–3 days depending on the area.
Method 2: Order online on the website
Quick ordering directly on the website — the shop will contact you to confirm.
Add to cart
Choose your favorite product, select size and color, then click "Add to cart".
You can add multiple products to your cart before placing the order.
Place order
Go to your cart, review the order and fill in delivery information, then click "Place order".
Make sure your phone number and address are correct so the shop can contact you.
Shop contacts to confirm
GUTAN will contact you via Zalo/phone to confirm the order, advise on size and embroidery details.
Shop responds within 30 minutes during working hours.
50% deposit
After confirmation, transfer a 50% deposit so the shop can begin production.
Bank info will be sent via Zalo. The remainder is paid on delivery.
Receive the product
We embroider and pack the product within 4–6 working days. Nationwide delivery via J&T, GHN.
Shipping time is 1–3 days depending on the area.
Rate the shop
If you are satisfied with the product and service quality, please rate GUTAN 5 stars to support us!
Your review helps GUTAN serve better and helps other customers shop with confidence.